Returns
If you are not entirely satisfied with your purchase, we’re here to help.
Please inform us within two weeks from the date you received it if you wish to return an item. You do not even have to give a reason although it would be helpful if you could to help us improve our services. You will then have a further 14 days to return the goods once we have been informed. To be eligible for a return your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will notify you that we have received your returned item. We will immediately notify you on the status of your refund. If your return is reasonable, we will initiate a refund. You will receive the credit within a few days, depending on your card issuer’s policies.
Warranty and Repairs
We provide a 2 year warranty on all of our products unless stated otherwise in product documentation. Repairs for items not covered by the warranty are dealt with on an individual basis.
Shipping
Unless the item is faulty you will be responsible for paying for your own shipping costs for returning your item. We also recommend the item is well packaged as any damage caused by the courier or postal service you have used is not our responsibility.
Contact Us
If you have any questions on how to return your item to us, please contact us.